About Us:
Meeting the Compliance Challenge

Sarbanes Oxley, HIPAA, PCI, 21 CFR Part 11: regardless of industry IT organizations are compelled to comply with internal, industry and government regulatory guidelines. To meet these requirements, the implementation of solid, repeatable processes sets the stage for gaining control and providing compliance auditability.

Compliance Process Partners (CPP) assists clients in meeting these needs through educational programs and process assessment and implementation services based on the IT Service Management (ITSM) good practices framework of the IT Infrastructure Library (ITIL) and standards-based security services.

In addition to providing a foundation for governance, an ITSM program can assist IT organizations to:
 

  • Demonstrate the business value of IT
  • Build efficiency and effectiveness in service delivery and support
  • Improve service quality

Strategy

Portfolio
Financial
Demand

Design

Service Catalog
Service Levels
Availability
Continuity
Info Security
Supplier

Transition

Change
Asset &   Configuration
Release &   Deployment
Knowledge

Operation

Incident
Problem
Request
Event
Access

Continuous Process Improvement

Measurement    ~    Reporting    ~    Improvement